RoamSpot · Partner legal terms
Partner Master Service Agreement
Version 2026.1 · Effective 19 October 2026
This agreement applies to partner registration with SYNERGY TECH & TRADE, a sole proprietorship operating the RoamSpot brand. It supplements the general Terms of Service and our Privacy Policy.
1. Platform role and independent operation
RoamSpot provides digital discovery, listing, communication, referral and, where available, booking facilitation. It is not the direct operator of independent stays, vehicles, guides, tours or adventure activities. Partners remain responsible for delivering their services, guest supervision, accurate descriptions, safe equipment, trained staff and compliance with applicable law. Nothing in this agreement excludes responsibilities or consumer rights that law does not permit any party to waive.
2. Licences, permits and truthful information
The Partner warrants that it has authority to list the service and will obtain and maintain all applicable tourism, transport, forest, local-body, insurance, safety and other permissions before operating. Photos, prices, capacity, availability, location and safety statements must be truthful and up to date. A RoamSpot registration is not a government, forest, vehicle or adventure permit.
3. Complimentary window and future commercial changes
An eligible partner listing may receive a complimentary six-month listing window starting with registration. No payment details are required to join. RoamSpot may introduce or adjust platform, convenience, maintenance or other service fees and operating rules after that period, subject to applicable law, clear prospective notice and any required fresh agreement. There is no automatic charge or retroactive fee merely because the complimentary period ends.
4. Safety incidents, complaints and removal
Partners must provide suitable safety procedures, truthful warnings, qualified personnel and emergency escalation for their services. RoamSpot may suspend, restrict or remove a listing for misrepresentation, missing legal or forest permits, serious safety risks, or severe substantiated traveller complaints, subject to applicable law. RoamSpot may request supporting documents and cooperate with competent authorities.
5. Direct guest contact, cancellations and refunds
When a Partner collects payment or settles with a traveller directly outside a RoamSpot-managed payment workflow, that Partner must clearly disclose the price, cancellation terms, refund conditions and contact route and is responsible for lawful fulfilment, cancellations and refunds. Where RoamSpot itself processes a payment, its applicable checkout and refund terms also govern that transaction.
6. Listings, privacy and notices
The Partner must have rights and consents to upload photos, contact details and other business materials and must protect traveller personal information. RoamSpot may contact the Partner about verification, bookings, safety, legal updates and listing status. Optional promotional messaging requires any separate consent mandated by law. Continued operation may require accepting a later published agreement version.
Questions about partner obligations? Contact support@roamspot.in.
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