RoamSpot · Legal
Privacy Policy
Updated 19 October 2026
This notice describes how SYNERGY TECH & TRADE (sole proprietorship, operating the RoamSpot brand) processes personal information for RoamSpot discovery, bookings and partner services. It should be read with our Terms of Service.
Information we handle
Depending on the service you use, information may include your name, contact details, authentication identifiers, booking requests, submitted listing descriptions and photos, partner documents, approximate or permitted location data, customer-support messages and payment references. Sensitive operational documents should only be submitted through the designated private upload channels.
Why we use this information
We use relevant information for account authentication, partner identity and licence review, discovery and booking facilitation, communication with hosts or guests, safety workflows, fraud prevention, support, compliance and platform reliability. Direct contacts and location information are shared only in ways appropriate to the selected service and its published settings.
Providers, sharing and access
RoamSpot uses service providers such as hosting, authentication, storage, messaging and payment processors as needed to deliver features. Booking partners may receive information needed to fulfil a specific request. We may respond to lawful requests from competent authorities. Public listing information is different from private identity, payment and verification records.
Security and retention
We use access controls and separate private and public storage for appropriate data types. Information is retained for the period needed to operate services, honour bookings, address disputes or satisfy applicable legal requirements. No online platform can promise absolute security; please avoid sharing passwords, OTP codes or unnecessary sensitive documents.
Your choices and requests
You may contact RoamSpot to request access to, correction of, or deletion of relevant personal data, subject to identity verification and applicable legal obligations. Optional promotional communications can be declined. Location permissions are controlled by your device settings. Service-critical communications may still be sent when needed for your account or bookings.
Privacy inquiries
Contact support@roamspot.in for privacy requests or concerns. General platform grievances can be raised through the grievance redressal page (English, Malayalam, Hindi).